Customer Service Representative | Czech - Slovak - English > Antwerpen > Joboolo BE :
Société : Unique Lieu : Antwerpen Flanders Site source : Talent BE
Providing support through various channels, such as phone calls and online platforms, to ensure customer satisfaction.
Collaborating with team members to optimize processes and improve overall customer experience.
Ensuring that all complaints, requests, or questions are logged, addressed, and resolved in a timely and professional manner.
Utilizing proficiency in the local language and culture of clients for tasks such as translations and addressing related issues.
Proactively supporting sales and customers in minimizing credit risk by addressing outstanding payments, following up on invoicing issues, and resolving local tax concerns.
Profiel Do you recognize yourself in the profile of CustomerServiceRepresentative ? Then apply now! You should be fluent in both Slovak and Czech languages.
Proficiency in English is necessary to effectively communicate with the team and internal stakeholders.
Every other language is a big plus.
Previous experience in CustomerService or related fields is preferred.
Familiarity with financial processes and/or credit handling is beneficial.
Strong problem-solving skills and a solution-oriented mindset are required.
Excellent communication skills are essential for interacting with diverse stakeholders.
The ability to adapt quickly, prioritize tasks, and work effectively in a team is crucial.
A high sense of accountability and a customer-centric approach are also important qualities for this position.
Aanbod What's in it for you as a CustomerServiceRepresentative? A temporary position for 6 months Salary range between 3000 euros and 4000 euros gross Meal vouchers of 8 euros per worked day Group and hospitalization insurance Social subscription – reimbursement for commuting Eco-vouchers The only question you have now is, Where can I apply? You can apply by clicking the button below! Have you applied? If so, one of our Unique recruiters will contact you within 2 days.
If the initial phone conversation is a pleasant introduction for both parties, you will be invited for an in-person interview at our office.
Following that, you will meet your future manager at the respective company.
Bedrijfsinfo Our client, situated in the city of Antwerp, is a international company in full transformation to become a sustainable mobility player.
They are, amongst other activities, a leading provider of diesel card services to B2B transport companies across Europe, with a network spanning over 600 stations.
You will become part of their dedicated B2B CustomerService Team.
The team consists of over 20 language speakers, including expats and local colleagues, focused on addressing customer needs effectively. Unique AntwerpenFlanders
